NDB NEOS Becomes First Phygital Branch Integrating Physical and Digital
NDB NEOS offers the Bank’s customers a unique, convenient experience tailored to today’s fast-moving, digital lifestyles, creating a seamless and integrated “phygital” experience. Physical presence of bank staff is coupled with a truly digital experience with state – of – the art technology to deliver comprehensive information and high quality customer support.
Salient Features
Comprehensive interactive digital platform connected to multiple devices
Pad bot based queue management system
Paperless account opening through interactive devices,
Wide digital screens with information
Paperless transactions processing
Implementation of RPA (Robotic Process Automation)